RETURN POLICY

30 Day Satisfaction Guarantee

We want your thorough satisfaction with your purchase. All our products
are backed by a 30 day satisfaction guarantee. If you are not completely satisfied with any product, return it for a full refund of the product purchase price, full credit, or exchange of your choice.

 

Returns or exchanges

An RA number must accompany all returns. Please call 800-335-9371 to
obtain your RA. All returns must be received by us no later than 30 days from the
date of purchase. All returned items must include a Return Authorization Number, be in the original packaging complete with all components including the warranty card and owner’s manual, and show no signs of wear or abuse; otherwise the return will either be refused or subject to a 15% restocking fee. Credit card returns are issued a credit for purchase price. Refunds are made for product value only, excluding shipping and handling charges.

The following items are non-refundable: software, strings, tubes, reeds, earphones, earplugs, recorders, tin whistles, harmonicas, raw speakers, drumheads, drumsticks, turntable cartridges, fog fluid, clothing/footwear, cleaners, polishes, polishing cloths, mouthpieces, print music. CDs, DVDs, and videos may be returned for credit only if they are in their original, sealed packaging. If defective, these items will only be exchanged for the same product.
Send all returns to:

Brighton Music Center
Att: Returns
1015 Third Avenue
New Brighton, Pa 15066

Allow 48 hours for processing. Your merchandise refund or credit will be issued to your credit card. Most credits will be viewable on your credit card within 5 business days. Payments made with a check or money order will be issued a refund check. Allow 14 business days for processing.

For answers to any questions regarding this policy, please call 800-335-9371, or email to [email protected]. You may also write to us at Brighton Music Center, 1015 Third Ave., New Brighton, Pa. 15066

**This return policy DOES NOT apply to eBay sales.  Please see auction for terms of sale.**

 

Limitation of Liability

Brighton Music Center does not accept liability beyond the remedies set forth herein, including any liability for products not being available for use or for lost or corrupted data or software, or the provision of services and support.Brighton Music will not be liable for lost profits, loss of business or other consequential, special, indirect or statutory damages even if advised of the possibility of such damages.You agree that for any liability related to the purchase of products or services bundled with the products, whether for breach or contract, warranty negligence, strict liability in tort or otherwise.Brighton Music Center shall not be liable or responsible for any amount of damages above the aggregate dollar amount paid by the customer for the purchase of products or services under this agreement giving rise to such liability. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.  While we try to make sure our prices are accurate, we are not responcible for items marked at the incorrect price.  

Applicable Law—Resale or Export

You agree to comply with all applicable laws and regulations of the various states and of the United States. You agree and represent that you are buying for your own personal use only, and not for resale or export.