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Locations & Hours Info

Repair Pickup Request

 

We're happy to offer a convenient instrument pickup service from your school for repairs. To ensure your personal instrument receives the best care, please follow the steps below:

  1. Complete the Form: Provide all the required information by filling out the form on this page.
  2. Prepare Your Instrument: 
    •  Print the confirmation page and attach it to the instrument case OR you can write "[Your Name}, Pickup Request" on a piece of paper attached. (Name must match what is filled out in the form).
    • Check for all parts of the instrument - we play test every instrument to ensure proper repair, but can only do so if all parts are present! Please include any mouthpieces and vital parts to the instrument. 
  3. Drop-Off Location: After completing this form, place your instrument in the Main Office of the school building with the proper attachments (see above)
  4. Scheduled Pickups: We will collect your instrument within a week during our regular weekly school visit. If there's a delay, we'll notify you.
  5. Repair Estimate: School Pickup Repairs are by ESTIMATE ONLY. Our technician will contact you with a repair estimate. We require your approval before proceeding with any repairs. (Please note: Estimates are valid for 30 days. If we don't hear from you within this period, your instrument will be returned without repairs.)
  6. Payment and Return: Once the repair is completed, our team will contact you for payment. After payment is received, your instrument will be returned on our next scheduled visit to the school. 

For any additional questions, please call or text us at 724-843-9380.

Service Request / Estimate

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